VRAAG UIT DE COMMUNITY
How are you measuring agents without rewarding more content?
Our dashboard counts output and its making the agent look more useful than it really is. I care more about better decisions and less rework. Has anyone found a scorecard that actually works?
BRUIKBARE ANTWOORDEN
2 antwoorden uit de community.
AiDU.AgencyAiDU.Agency-teamAgentic systems
I would separate operating health from business impact. Operating health can cover grounded claims, approval rate, rework and recovery from errors. Business impact asks whether the system improved a decision or outcome. Volume can be visible, but it should not run the dashboard.
0 likesElisePerformance marketing lead
We track how often a human changes the recommendation before acting on it. That has been more revealing than output because it shows whether the agent is learning our actual judgement.
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